For existing patients and general enquiries click here to contact zoom.
Using ZOOM Pharmacy is simple and straightforward. With your permission, name and date of birth, our Pharmacists can:
3 or more regular medicines: FREE Prescriptions, FREE Packing and FREE Delivery*
2 or less regular medicines: $8.00 shipping + $5.00 packing fee per sachet roll + any applicable copayments*
*T&Cs and eligibility criteria apply, as assessed by a ZOOM Pharmacist. Additional fees may apply, including (but not limited to) copayments, special shipping, handing or service fees (e.g., rural shipping, refrigerated medicines shipping, or out-of-cycle fees). See our Delivery FAQs for more information.
Our service is designed for people who take multiple medicines daily and want an easier, more affordable way to manage them. We'll even organise your next prescription for you.
Submit your details and give ZOOM Pharmacy permission to request your next prescription on your behalf using the New Patient Form below.
Our goal is to make sure you always have your medicines. We work on your behalf with your medical centre to organise your prescriptions ahead of time.
Our expert team will verify your prescription and discuss your medicines with you. Once we’re satisfied, we will dispense, pack, confirm address and ship.
With your permission we will contact your medical centre to organise a new prescription ahead of time, so that we can get your medicines to you well before you’re due to start.
We pack your medicines in a way that suits you. Based on your needs, our pharmacy team may recommend sachet packing to help simplify complex medicine routines.
Your refills are sent out automatically ahead of time each month with status updates along the way. Then when you are due for a new prescription, we will work with you and your medical centre to organise this ahead of time.
Doctors across New Zealand recommend our free service every day to their chronic medicines patients because we make medication management affordable, seamless, and stress-free.
Our team is here to help you.
If our FAQs don’t have the answers, our team will!
If you are on 3 or more regular medicines using our Monthly Medicines Service you can get:
FREE fully funded prescriptions, with FREE daily sachet packs and FREE delivery to your door.*
You also get ongoing personal pharmacist support, alerts and reminders taking the stress out of managing medicines
*T&Cs and eligibility criteria apply, as assessed by a ZOOM Pharmacist.
Regular medicines are those that you take consistently as part of an ongoing treatment plan. These are usually in tablet or capsule form. They can be included in a sachet pack to help you take them at the right time and stay on track with your medication schedule. Learn More About Eligibility
Sachet packs are a convenient and easy way to manage your medicines. Allowing you to have peace of mind that you are taking your medicines correctly and easily keep track of where you are at.
Each individual sachet is clearly labelled with your name, the medicines inside, the date, day of the week, and time to take it. Your sachet packs come in a long roll, loaded into a dispenser box. Sachets come out in the order that you need to take them.
Our Monthly Medicines Service is free for eligible people on 3 or more regular medicines. ZOOM Pharmacy is a licensed pharmacy with multiple district contracts, and makes money, like any other pharmacy, through the dispensing fees we are provided from Te Whatu Ora.
Yes, the eco-friendly pouches are biodegradable and can be composted. If you want to get rid of the printed information on your empty sachet before you throw it out, simply place the empty sachet in the sink, and pour hot water over it – the printing then simply rubs off.
